Make your website answer the next customer question.
Turn scattered information about your business into a clear path from first visit to a well-formed enquiry.
Start with the decision visitors are making
A prospective distributor may need product specifications before contacting sales. A service customer may need coverage, booking steps and a realistic description of what happens next. We organise the site around those questions, with page structures your staff can maintain.
The work can include discovery, page architecture, responsive design, development, a content editor, accessible enquiry forms and a planned move from the existing site. We discuss which parts are needed before selecting a platform. A simple brochure site and a frequently updated catalogue need different editing tools.
Plan Serbian content as content
Agree whether visitors need Serbian Latin, Cyrillic, English or a combination. Your nominated reviewer checks meaning, terminology and customer promises. We handle the technical language declarations, page relationships and text layout; translation and qualified language review are agreed separately.
What a working review covers
We walk through finding a product, reading a service description and making an enquiry using realistic sample information. Phone layouts, keyboard use, descriptive links and recoverable form errors belong in that review. Existing page addresses are inventoried so valuable links have a clear destination.
Bring your current URL, three common customer questions and the name of the person who will edit the site. If product availability is the main problem, consider a catalogue portal. If the site already works well but pages load slowly, start with a focused performance review.
What would make your working day easier?
Bring one example. We can work through a useful next step.
Discuss your project